Quick Summary: oma55 collects the personal data necessary to manage your account and process your transactions. We do not sell your data. You have the right to access, correct, and request deletion of your data at any time. All data is protected with 256-bit SSL encryption.
1 Introduction & Scope of This Privacy Policy
Welcome to the Privacy Policy oma55. This document clearly and transparently explains how oma55 (referred to as "we", "the oma55 platform", or "oma55.biz") collects, uses, stores, processes, and protects your personal information when you register for and use our platform.
This Privacy Policy applies to all users of the oma55 platform, including website visitors, registered members, and former members. It covers all oma55 services including slots, Live Casino, Malaysia Super League and EPL Sports Betting, e-sports, poker, blackjack, and all other services available at oma55.biz.
By registering an account with oma55 or continuing to use our platform, you are deemed to have read, understood, and agreed to this Privacy Policy. If you do not agree with any part of this policy, please do not use the oma55 platform.
Important Note: This Privacy Policy should be read together with
Terms & Conditions oma55, which constitutes the entire agreement between you and the oma55 platform.
2 Types of Personal Data We Collect
Oma55 only collects data that is strictly necessary to operate your account and deliver the best possible service. The categories of data collected are as follows:
2.1 Data You Provide Directly
- Registration information: Full name, date of birth, Malaysian phone number, email address, and username.
- Identity information: Identity card number (MyKad) or passport, which may be requested during account verification or for withdrawals exceeding a certain amount.
- Financial information: Your Malaysian bank account number or eWallet details (Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow) registered in your name, for the purpose of processing deposits and withdrawals.
- Communications: Records of conversations with the oma55 customer support team via live chat, email, or WhatsApp.
2.2 Automatically Collected Data
- Technical data: IP address, browser type, operating system, device model, and screen resolution.
- Usage data: Pages visited, games played, session duration, and login frequency.
- Transaction data: History of deposits, withdrawals, bets, and winnings on the oma55 platform.
- Location data: General location (city or state level) derived from IP address — not precise GPS location.
- Cookie data: User preferences and session information stored via cookies in your browser.
| Data Categories |
Example |
Mandatory? |
Primary Purpose |
| Identity |
Name, date of birth, MyKad |
Yes |
Age & identity verification |
| Contact |
Email, phone number |
Yes |
Communication & account security |
| Finance |
Malaysian bank accounts, eWallets |
Yes |
Deposits & withdrawals (RM) |
| Technical |
IP, browser, device |
Auto |
Security & fraud detection |
| Usage |
Games played, betting history |
Auto |
Service improvement |
3 How oma55 Uses Your Data
Oma55 uses collected personal data solely for legitimate and specific purposes. We will not use your data for any other purpose without first obtaining your consent:
- Account management: Creating and maintaining your oma55 account, processing your registration, and verifying your identity.
- Transaction processing: Processing deposits via Touch 'n Go eWallet, GrabPay, DuitNow, FPX (Maybank2u, CIMB Clicks), Boost, ShopeePay, and handling withdrawals to your Malaysian bank account.
- Service provision: Allows you to access and play all games on oma55, including slots, Live Casino, Sports Betting, e-sports, poker, and blackjack.
- Platform security: Detecting and preventing fraud, account abuse, money laundering, and other illegal activities on the oma55 platform.
- Compliance verification: Ensuring compliance with Malaysian local legal requirements and oma55's responsible gaming policy.
- Service communications: Sending important notifications related to your account, including transaction confirmations, security alerts, and policy updates.
- Marketing: Sending information about oma55 promotions, bonuses, and new games – only if you have agreed to receive marketing communications. You may opt out at any time.
- Platform improvement: Analysing usage patterns in aggregate (not individually) to improve the interface, performance, and overall experience of the oma55 platform.
- Customer support: Resolving complaints, answering enquiries, and providing technical support to oma55 players.
Data Minimisation Principle: oma55 only collects data that is strictly necessary for the stated purposes. We do not collect excessive data or retain it for longer than required.
4 Data Sharing & Disclosure to Third Parties
Oma55 does not sell, rent, or disclose players' personal data to third parties except in the following limited and controlled circumstances:
- Payment service providers: Transaction details required for processing are shared with payment gateway providers (Touch 'n Go, GrabPay, DuitNow, FPX, Boost, ShopeePay) solely to facilitate deposits and withdrawals. These providers are bound by their own privacy policies and are not permitted to use your data for any other purpose.
- Game providers: Basic game session information required to operate the games is shared with providers such as Pragmatic Play, PG Soft, Evolution Gaming, and others. This data does not include your personal financial information.
- Legal compliance: oma55 may disclose personal data where required by Malaysian law, court order, or direction from a competent authority.
- Fraud prevention: Data may be shared with fraud prevention agencies or relevant authorities in cases of suspected money laundering or other criminal activity.
- Business transfer: In the event of a merger, acquisition, or sale of oma55 assets, player data may be transferred as part of that transaction. Players will be notified before any data transfer takes place.
Our Commitment: All third parties that receive oma55 player data are bound by strict data protection agreements and are only permitted to use that data for the specified purposes. oma55 never sells player data to third parties for marketing purposes.
5 oma55 Data Security Measures
Oma55 continually invests in security infrastructure to ensure that Malaysian players' personal and financial data remains protected at all times:
- 256-bit SSL Encryption: All communications between your device and oma55 servers are encrypted using TLS 1.3 with 256-bit encryption – the highest security standard available.
- Multi-layered Firewall: oma55 servers are protected by a multi-layered firewall system that monitors and filters all incoming and outgoing traffic in real time.
- Two-factor authentication (2FA): Players are encouraged to enable 2FA on their accounts for an added layer of security. Logins from new devices will require OTP verification via a registered Malaysian phone number.
- 24/7 security monitoring: The oma55 cybersecurity team continuously monitors platform activity to detect any unauthorised access attempts or suspicious behaviour.
- Secure data backup: Player data is regularly backed up to physically isolated, encrypted servers to ensure service continuity in the event of a technical incident.
- Independent security audit: The oma55 security system undergoes independent assessment by third-party security experts every six months to identify and address potential vulnerabilities.
Shared Responsibility: While oma55 takes all reasonable precautions, the security of your account also depends on your own actions. Please use a strong password, never share your login credentials, and report any suspicious activity to the oma55 support team immediately at support@oma55.biz.
6 Cookies & Tracking Technology
Oma55 uses cookies and similar technologies to enhance the user experience on the platform. Below is an explanation of the types of cookies we use:
- Essential Cookies: Required for core platform functions – login, session management, and security. These cookies cannot be disabled without affecting platform functionality.
- Preference Cookies: Saving your preferences such as language, interface theme, and game settings so you don't have to reconfigure them each time you log in.
- Analytics Cookies: Helps oma55 understand how players use the platform in aggregate (not individually) to improve the user experience. This data is processed anonymously.
- Security Cookies: Used to detect and prevent fraudulent activity, unauthorised logins, and malicious attacks on player accounts.
You can manage or delete cookies through your browser settings. However, disabling essential cookies may affect the functionality of the oma55 platform. For more information on managing cookies, refer to your browser's help documentation.
7 Player Rights Regarding Personal Data
As an oma55 player, you have the following rights regarding your personal data, and we are committed to respecting and facilitating the exercise of these rights:
👁️
Right of Access
You have the right to request a copy of all personal data we hold about you. Requests will be processed within 14 business days.
✏️
Right to Rectification
If your personal data is inaccurate or incomplete, you have the right to request a correction. Some information can be updated directly in your oma55 account settings.
🗑️
Right to Erasure
You may request the deletion of your personal data, subject to legal obligations for retaining financial records. Your account must be closed before the data deletion can be processed.
🚫
Right to Object
You have the right to object to the processing of your personal data for direct marketing purposes. You may opt out at any time through your account settings or by contacting oma55 support.
📦
Data Portability Rights
You may request your personal data in a structured, machine-readable format (such as CSV or JSON) for transfer to another platform if needed.
⏸️
Right to Restriction of Processing
Under certain circumstances, you may request that oma55 restrict the processing of your data – for example, while an investigation into data accuracy is ongoing.
To exercise any of the rights above, please contact the oma55 privacy team by email support@oma55.biz stating your request clearly. We will acknowledge your request within 48 hours and resolve it within 14 business days.
8 Data Retention Period
Oma55 retains players' personal data only for as long as necessary to fulfil the purpose for which it was collected, or to comply with applicable legal requirements:
- Active account data: Retained for the duration of the active account and for 5 years after account closure, in line with financial record-keeping requirements under Malaysian law.
- Financial transaction records: All deposit, withdrawal, and betting records are retained for a minimum of 7 years for compliance and financial audit purposes.
- Support communication records: Conversations with the oma55 support team are retained for 2 years for reference and service quality improvement.
- Analytics data: Anonymised usage data is retained indefinitely as it contains no information that can identify any individual.
- Inactive accounts: If an oma55 account has been inactive (no logins or transactions) for 24 consecutive months, we will contact the player before taking any action regarding their data.
9 Child Privacy Protection
The oma55 platform is for users aged 18 and above only. We do not knowingly collect, process, or store the personal data of individuals under the age of 18.
Should oma55 discover that data belonging to a minor (under 18 years of age) has been collected inadvertently, the account in question will be closed immediately, all deposits will be refunded in accordance with standard procedures, and all related data will be deleted from oma55's systems within 72 hours.
To Parents & Guardians: If you believe your underage child has registered an account with oma55, please contact us immediately at support@oma55.biz with the relevant account details. We will take prompt action to close the account and delete all associated data.
10 Changes to This Privacy Policy
Oma55 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our privacy practices, legal requirements, or new platform features.
- All registered members will be notified of any material changes to this Privacy Policy via registered email them for at least 14 days before the changes take effect.
- Notices of changes will also be prominently displayed on the oma55 platform homepage and at the top of this Privacy Policy page.
- Your continued use of the oma55 platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.
- If you disagree with any changes made, please contact us before the effective date to discuss your options, including the possibility of closing your account with a full withdrawal of your eligible balance.
- Previous versions of the Privacy Policy are available upon request by emailing the oma55 privacy team.
The "Updated" date at the top of this page and in the hero banner reflects the date of the latest version of this Privacy Policy. Check this page periodically to stay informed about how oma55 protects your information.
11 How to Contact the oma55 Privacy Team
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by oma55, please contact us through the following channels:
Email
support@oma55.biz
Response within 2 hours
Live Chat
On the oma55 platform
24/7, response < 2 minutes
WhatsApp
After logging into your account
7 days a week
Response Time Commitment: oma55 is committed to acknowledging all privacy-related requests within 48 hours and resolved within 14 business days. For complex cases, we will provide status updates every 7 days.
This Privacy Policy is governed by the laws of Malaysia. Any dispute arising from or in connection with this Privacy Policy is subject to the exclusive jurisdiction of the Malaysian courts.